Sportsman Villa

Sun Valley, Yamanouchi-machi
TEL: 81+269-34-2731
FAX: 81+269-34-2733

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Cancellation policy

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<Cancellation policy Etc>
Occupancy Hours of Guestrooms
The guest is entitled to occupy the contracted guestroom of the Ryokan/Hotel
from 3 p.m. to 10 a.m. the next morning. However, in the case when the guest is
accommodated continuously, the guest may occupy it all day long, except for the days of arrival and departure.
(1)Our Cancellation charge
Cancellation policy=less than 3nights stay= prior to the day2days:fullamount,
4days:50% of amount,
>more than 7days:full refund

Cancellation policy=for package plam,Longstay plan (from 4 nights)
= prior to the day7days:fullamount, 14days:50% of amount,
>more than 15days:full refund.

(2)Extra Charge

The Ryokan/Hotel may, not with standing the provision prescribed in the preceding paragraph, permit the guest to occupy the room beyond the time prescribed in the same paragraph. In this case, extra charge shall be paid as follows.
i) Up to 3 hours: 3,000 yen per room
ii) Up to 6 hours: 5,000 yen per room
iii) More than 6 hours: 7,000 yen per room


(3) A child's charge
A child's charge applies to elementary school children (up to 12 years of age). 
i)7 to 12 years of age: 70% of adult charge shall be required. 
ii)3 to 6 years of age 50% of adult charge shall be required ,
iii)For an infant (2-4years)to whom only bedding 3,000yen shall be charged. 
iv)For an infant0-2) to whom meals and bedding are not provided, 1,000 yen shall be charged.
Package plan is not this rules.


(4) Early check in:
In this case, extra charge shall be paid as follows:
From 8:00 a.m. 2,500 yen per room.
From 10:00 a.m. 2,000 yen per room.